These General Conditions of Sale, hereinafter referred to as Terms and Conditions are valid only between Arya Italian Jewels – Arya of Sabrina Cecchini located in Saronno – Via Trento 47 (Va), VA-REA 1370021, VAT 03089940120, hereinafter referred to as Arya and any person , physical or legal, who make online purchases on the website www.AryaItalianJewels.com hereinafter Customer. These conditions can be changed at any time without notice, and the date of publication of the same on the website is equivalent to the date of entry into force., apply to the sale of products with exclusive reference to purchases made on the website www.AryAitalianjewels.com, hereinafter referred to as the Website in accordance with the provisions of Part III, Title III, Chapter I of the Consumer code, Leg. n. 206/2005, as amended by Legislative Decree no. n. 21/2014 and the Leg. 70/2003 regarding electronic commerce.
These Terms and Conditions are valid only between Arya Italian Jewels located in Saronno – Via Trento 47 (Va), VA-REA 1370021, VAT 03089940120, hereinafter referred to as Arya and any person, physical or legal, who make online purchases on the website www.AryaItalianJewels.com hereinafter Customer. These conditions can be changed at any time without notice, and the date of publication of the same on the website is equivalent to the date of entry into force.
The consumer who accesses the website is required to read these General Terms and Conditions which are considered generally and unequivocally accepted at the time of purchase. These Conditions shall be made available on the Website and will be available at any time by the Customer to enable the reproduction and storage of the same.
These Terms apply both to purchases in the Italian version of the Website that in the English version.
With these general conditions of sale, Arya sells tangible movable property and any additional services indicated, hereinafter referred to products offered for sale on the site www.AryaItalianJewels.com that Customer purchases by distance. The contract concludes exclusively through the internet, through the Client’s access to the address www.AryaItalianJewels.com and implementation of a purchase order in the manner provided by the site itself.
The Customer undertakes to inspect the present conditions, in particular of the pre-contractual information provided by Arya, prior to confirmation of your order, and to accept them by affixing a flag in the designated box.
In the e-mail confirmation of the order, the customer will also receive a link to download and archive a copy of these general conditions of sale, as required by art. 51 paragraph 1 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.
For the purchase of products, the customer must fill out and submit the order form in electronic format, following the instructions contained in the Website.
Once products have been selected, they will be added to the cart.
Simply follow the instructions for purchasing, entering or verifying the information required in each step of the process: 1) shipment data (and / or any billing); 2) method of delivery; 3) Payment methods; 4) Having read and accepted the General Terms and Conditions and Privacy Policy; 5) Confirm and send the order.
The details of the order can be changed before sending the order and its payment.
At the time of the order, the customer will be informed of:
– The total price of goods inclusive of taxes, with the details of shipping and any other additional cost;
– Customer’s address (for any billing);
– shipping address;
– shipping methods;
– Method of payment.
By placing an order from the website, which has the value of the proposed contract, the Customer acknowledges and declares to have read all the instructions provided during the purchase procedure and accept these General Terms and payment transcribed.
Therefore, before the conclusion of the purchase contract, and before the validation of the order, the customer is required to be informed concerning:
– Price and features of the product / s purchased;
– Payment;
– Delivery method and related terms within which Arya undertakes to deliver the goods;
– Conditions, the terms and procedures for exercising the right of withdrawal;
– Responsibility and conditions of after-sales assistance provided by Arya.
The buyer will be obliged to pay the price from the moment on the processing of the order will be completed online. This will be done by clicking on ORDER NOW button at the end of the wizard.
The sales contract is considered concluded with the sending of an e-mail confirmation of the order, from Arya to the Customer.
The e-mail contains the customer data, the order number, the price of goods purchased, shipping costs and delivery address to which the goods will be sent.
The Customer undertakes to verify the correctness of all the data it contains, and to promptly notify Arya corrections. No responsibility can be attributed to Arya for any mistakes in order not communicated before shipping the order.
In case of delayed payment method chosen (eg. Bank transfer, Postepay, ..), the customer is required to give notice of payment once occurred, according to the terms accepted during the purchase. In case of non-payment and / or communication within 48 hours of ordering, this will be canceled without any further notice to the customer.
In completing the registration procedures, the customer is obligated to follow the instructions on the Site and to provide their personal data accurately and truthfully.
The confirmation of registration will exempt anyway Arya from any liability for the information you provide.
The Customer undertakes to inform Arya promptly of any changes in their data whenever they are communicated.
If then the Customer communicates inexact or incomplete data, or even if there is a dispute on the part of stakeholders about the payments, Arya will have the right not to activate or to suspend the service until the amnesty of its shortcomings.
At the first request for activation of a profile by the customer, these will choose a user name and a password.
Customer acknowledges that such identification constitute the system for validation of user access to customer services and the only suitable system for identifying the customer that acts performed through such access will be granted to him, and shall be binding on him.
The customer is obligated to maintain the confidentiality of your data and to keep them with due care and diligence and not giving it, even temporarily, to third parties.
Arya sells jewelry, handbags, shoes, underwear, accessories.
The offer is detailed to https://www.aryaitalianjewels.com page.
Arya is committed to describe and present the items sold on the site as well as possible.
Each product is carefully described in its own tab, along with details of its features.
Nevertheless, some may result from errors, inaccuracies or small differences between the site and the actual product.
It is understood that the features and colors of the photos of the products on sale may not exactly correspond to the real ones, this effect also for the instrument used for display (monitor your computer, tablet or phone) and / or the browser used in navigation.
The photographs of the products presented on www.AryaItalianJewels.com do not constitute part of a contract, as only representative.
In case of difference between the image and the product, always prevail this description in details.
The customer, therefore, perfecting the order, declares to be aware of and to accept it.
The price of the products will be shown from time to time on the Website, except where there is an obvious error.
If an error occurs, Arya promptly alert the customer allowing the confirmation of the order at the right amount or cancellation. It will not stand anyway for Arya obliged to provide what was sold at a price lower than mistakenly indicated.
The site prices include VAT and do not include shipping. Prices are subject to change at any time. The changes do not apply to orders for iquali has already been sent order confirmation.
Product availability refers to availability at the time when the customer places the order. This availability must still be deemed to be indicative because, owing to the simultaneous presence of multiple users on the site, the products could be sold to other customers before confirming the order.
Even after sending the e-mail order confirmation sent by Arya, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the product is not available and the customer will be notified immediately via e-mail.
If the customer demanded the cancellation of the order, resolving the contract, Arya will refund the amount paid within 14 days from the day when Arya has knowledge of the customer’s decision to terminate the contract.
Each payment by the customer can be achieved by using the following payment methods: PayPal, Credit Card, Bank Transfer, Postepay card, Cash on delivery, Gift Card, Good discount.
Paypal
PayPal, an eBay company, is a quick and secure payment system.
Once you select this payment method and clicking on ORDER NOW you will open directly on the Paypal site where the customer can choose between:
– Make the payment with your personal Paypal account;
– Pay with any credit card / prepaid.
The system communicates directly with PayPal in complete safety so Arya is never aware of the data relating to the payment method and the data of the credit / debit cards used by the customer.
The amount will be debited directly from your Paypal account or credit card or debit card used. For each transaction the customer will receive a confirmation email from PayPal.
The order amount will be charged to your PayPal account at the time of order. In case of cancellation the amount will be refunded to your PayPal account or credit card / prepaid used.
You may use Paypal even if does not have a Paypal account:
Select PayPal as a payment method;
click ORDER NOW. The customer will be redirected directly to the Paypal site;
the opening of the window click on the button PAY WITH CARD;
enter your credit card or debit card;
Make the payment by clicking on PAY NOW.
The Customer can use PayPal ONLY if they have a PayPal account.
Paying with PayPal speeds up the order shipping time because the transaction is verified instantly, and the order is immediately processed
Credit card
Payplug is a fast and secure payment system.
Once this payment method is selected and the customer clicks on ORDER NOW, a payment window will open on the Payplug website, where the customer can choose to pay with any credit or prepaid card, such as Visa, Mastercard, Maestro, or Postepay.
The data is entered directly on the Payplug site through secure lines, ensuring complete security. Therefore, Arya is never aware of the card details used by the customer.
The security of credit card payments is guaranteed through VBV certification (Verified by VISA) and SCM (Security Code Mastercard).
The amount will be charged directly to the credit or prepaid card used. In case of withdrawal or cancellation, the amount will be refunded by reversing the transaction directly to the credit/prepaid card used.
Paying by credit card speeds up the order shipping time, as the transaction is verified instantly, and the order is immediately processed.
Bank transfer
Choosing the bank transfer as payment method, the customer must make the Wire Transfer within 24 hours from the time of order.
The bank details to make the payment will be contained in the order confirmation email. If the customer has not received the email, you will have to check in your spam box or contact Customer Service to see if the entered email address is correct and to request a new sending of the e-mail order confirmation.
For standard bank transfers, the credit takes about 2 business days. For instant bank transfers, the credit is immediate. The products will be shipped only after the payment has been successfully credited
Postepay Reload
The customer can choose to make the payment of the order making a recharge the total amount on Postepay Arya within 24 hours from the time of order.
To facilitate product delivery procedures, the customer must make sure to communicate immediately, by text message or e-mail, the successful recharge.
The products will be shipped as soon verified that the amount of the recharge has been credited.
Cash on delivery
With cash on delivery mode, the customer can pay in cash the exact amount of the order directly to the courier upon delivery. The shipment price includes a supplement of 4,00 €, cost restrains the run to handle and transfer the money.
To facilitate the surrender procedures of the products, the customer must make sure to have the exact amount verifying it in the email order summary, since the couriers are not obliged to have the cash required to provide the rest.
Even in the case of cash on delivery the order goes immediately in the works, ensuring the customer a prompt shipment.
Vouchers and gift cards
Payments can also be made with the use of Gift Card Codes.
Gift card: Enter the code of the gift card in the appropriate field in the cart and the order amount will be deducted from the credit of the gift card, until all the same.
In case of insufficient credit, the difference will be adjusted by selecting one of the payments mentioned above.
Voucher: enter the discount code in the appropriate field in the cart and the order amount will be deducted the value of the voucher, up to the amount of the same. The coupon can never exceed the total order.
With full payment with Gift Card or discount coupon, the order goes immediately in the works. Where mixed payment, your order goes into production in the following terms related to pagamente chosen to pay the difference (see the above options).
The shipping charges of the products shall be borne by the buyer and are shown explicitly at the time of order.
Arya ships to Italy and abroad. By entering your details in the shopping cart, you can check at any time if your area is served by the freight forwarding and its shopping service. Arya not ship at companies providing domiciliary services.
The Products purchased on the Website will be shipped and delivered to the address indicated by the Customer during the purchase procedure into the “Shipping Address” field.
All purchases will be delivered by courier (hereinafter, “Courier”) from Monday to Friday, except public holidays and national holidays. Arya is not responsible for unforeseen delays or not attributable to it.
Once shipped the products, the customer will receive a confirmation email in which will include a link to reference for tracking the shipment. We will be indicated in the estimated delivery date e-mail based on the delivery method chosen by the customer or established by Arya in the case of free shipping or free change.
If unable to make delivery to the Customer’s absence, or person authorized by him, in the place of delivery, the Customer must make arrangements directly with the carrier to arrange a new delivery date.
If delivery can not take place for reasons not attributable to Arya, after 15 days from the date on which the order is available for delivery, Arya assume that you intend to terminate the contract.
As a result of the resolution, the amounts will be returned, including the costs of delivery, to the exclusion of any additional costs arising from the choice of a different method of delivery by the ordinary method offered sena undue delay and in any case within 14 days from the date of termination of the contract. Transport resulting from the termination of the contract, and any additional charges, such as storage costs, will be borne by the buyer.
Within and outside Italy, shipments will be entrusted to several courier, in order to ensure the client with the best rate and the best services.
The couriers used for shipments, both domestic, including San Marino and Vatican City, and international, will be the Italian Post Office, SDA, UPS and DHL.
In dedicated shipments page it is clearly highlighted the courier that will be used for each type of delivery.
The risks for the products will pass the responsibility of the purchaser customer as of the time of delivery to the courier. Ownership of the products you consider just acquired received full payment of all amounts due in relation to the same, including shipping.
Therefore, shipments, where possible, provide for the insurance option, which I highly recommend.
It is therefore understood that the risks of shipment are paid by the customer and that in no case can be attributed to Arya responsibility for theft, tampering and damage of products purchased and shipped, and that no request for reimbursement by the Customer or third parties It will be accepted.
In the event of theft, tampering or damage of products purchased, the customer must apply directly and exclusively to the carrier to seek compensation, limited to the amount insured.
In this regard it is worth remembering that the parcel is delivered to the carrier, and these accepted, in perfect condition and that in this way must be sent to the customer. Where in the process of delivery the customer known casing damage, openings (even partial), dents and any other notices that could cast doubt on the presence and / or the integrity of the goods purchased, it will be necessary for insurance purposes, accept the pack with reserve, or annotated with the words “I AGREE WITH RESERVE RIGHT”on the receipt to be signed to the Courier.
In case of tampering, theft or damage of goods shipped without insurance, no refund or replacement goods will be accepted from Arya.
In accordance with article 52 et seq. of Legislative Decree no. 206/2005, if the customer is a consumer (ie a person who buys goods for purposes not related to his profession), has the right to terminate the purchase contract for any reason, without explanation and without penalty, except as described in the following paragraphs.
To exercise this right, the Customer will have to do the following actions:
The Right of Withdrawal is subject to the following conditions:
If the goods are damaged during transport Arya will inform the customer (within 7 working days of receipt of goods in their seats), to enable him to file a timely complaint against the courier and obtain refund of the value of the property (if insured); in this case, the product will be made available to the customer for the return and canceling the request for Return Policy.
AryA does not respond in any way for damage or theft/loss of goods returned by uninsured shipments. Upon arrival at the venue, the product will be examined to assess any damages not caused by transport. If Arya original packaging will be damaged, Arya will deduct 5€ from the refund for the replacement costs. In all other cases, the return will not be accepted.
Without prejudice to any repair costs for damage to the original package, except for Avalia and Bianco Evento items, Arya will refund the amount paid within 14 days from the date the item arrived at the company.
A discount voucher will be issued for Avalia and Bianco Evento items to be used for new purchases on the AryA website. The voucher will be valid for 1 year from date of issue.
The following amounts will be deducted from the refund (or discount voucher):
AryA reserves the right to withhold the reimbursement until he has received the goods and verified its integrity to be able to accept the right of withdrawal.
The refund will be made with the transfer of the amount charged (for payments made with Paypal or Credit Card); by bank transfer in other cases. In the latter case, the buyer must promptly provide the bank on which to make the refund (IBAN and account heading).
The right of withdrawal is lost for lack of essential integrity of the property (the packaging and/or content), when it occurs:
If are not complied with the conditions and terms of the right of withdrawal (revocation of the right of withdrawal, lack of the necessary requirements, return the products for which you can not exercise the right of withdrawal), the customer is not entitled to reimbursement of the amounts already paid.
In this case the customer can reclaim the items in the state in which they were returned to AryA, upon payment of referral fees.
Otherwise, AryA is entitled to keep the articles and sums paid by the customer;
11.1 Description and Validity of the Gift Card
The Gift Card consists of a rechargeable credit equal to its nominal value, available in different amounts, and is issued virtually by AryA Italian Jewels, hereinafter referred to as AryA. Each Gift Card has a unique CODE associated with it.
It can only be purchased on our website www.aryaitalianjewels.com, hereinafter referred to as the Site, for use by the Buyer, hereinafter referred to as the Customer, or gifted to another person, hereinafter referred to as the Recipient, to purchase any product available on the Site, except for additional Gift Cards, even multiple times, until its value is exhausted.
The Gift Card will be sent exclusively via email to the Buyer or the Recipient once the purchase is completed and the corresponding payment is verified.
The Customer can choose to have AryA send the Gift Card email directly to the Recipient by providing their name, email address, and the date of sending at the time of purchasing the Gift Card, or opt to receive it at their own email address provided during purchase/registration. It can be forwarded to third parties by the Customer at any time, and its value will be the amount of the remaining balance at the time of sending.
The Gift Card is virtual only and is valid for 12 months from the activation email containing its CODE.
The amount paid for the purchase of the Gift Card will be transferred to the seller as a non-interest-bearing deposit.
It cannot be converted into cash, credited to a credit card, or deposited into a bank account.
At the expiration of the Gift Card, any unused remaining balance will not be refunded.
The purchase of the Gift Card is not subject to VAT under Article 2, Paragraph 3, letter a), D.P.R. 633/1972.
11.2 Method of Purchasing the Gift Card
By following the procedure outlined on our Site, the Customer can select one or more Gift Cards.
Before proceeding with the purchase, the Customer will view a summary of their order, where they will check their details if registered, or enter their details for the invoice/order header, and choose the payment method for the order from those available on the Site.
Cash on Delivery payment is not allowed for the purchase of the Gift Card.
Each Gift Card must be purchased separately from other items and products from different categories.
By clicking on the “ORDER NOW” button, the Customer declares that they have reviewed and verified that the order is correct and expressly approve the General Terms and Conditions of Sale of our Site, of which these Conditions form an integral part, committing to complete the procedure by making the payment for the order using the chosen payment method.
Once the purchase has been made, AryA will need to verify the payment credit before proceeding with sending the acceptance email for the Gift Card.
If the payment is made by credit card or PayPal, the purchase amount will be charged and verified only after the successful completion of the payment phase immediately following the order confirmation sent to the Customer.
In case of deferred payment by bank transfer or the company’s Postepay card recharge, the times are different. The verification of the Postepay recharge is immediately after the Customer’s communication, while the verification of the bank transfer credit, if standard, takes about 2 business days from the payment date communicated by the Customer.
At the end of the purchase procedure on our Site, the Customer will receive a confirmation email of their order, containing the order number, the details of the purchased Gift Card(s), the total paid or to be paid in case of deferred payment (bank transfer or Postepay recharge), and the Terms and Conditions of Sale.
The Customer is required to verify the accuracy of the order and promptly communicate any anomalies or changes to the Seller before the acceptance email of the Gift Card is sent.
If the Gift Card is intended for another person, the Customer must enter the following information for each purchased card during the purchase process:
If no sending date is specified, the Gift Card will be sent by email to the recipient as soon as the payment for the card is successfully verified.
The recipient’s data will be processed exclusively to allow AryA to send the Gift Card via email and to fulfill the subsequent services and obligations of our Company.
Such data (name and email address of the recipient) will be stored only until the expiration of the period for exercising the right of withdrawal by the Customer.
Once this period has expired, the recipient’s data processed for the purposes outlined here will be deleted.
The Customer is notified and declares that they are aware that an incorrect email address provided for the recipient during the purchase process will result in the recipient being unable to receive or use the Gift Card, and AryA will not be held responsible for this issue.
The recipient will receive an email containing the virtual Gift Card, along with the sender’s name and any message.
The recipient must request the activation CODE of the Gift Card within 7 days from the date of receipt of the email. With this code, they will be entitled to use the card until its balance is exhausted, according to these conditions, before its expiration date.
If the CODE is not requested within the established time, the acceptance email of the Gift Card will be sent to the Buyer, who can choose to activate and use it for personal use, transfer it to a third party, or exercise the right of withdrawal within 14 days from the purchase date.
By requesting the activation CODE, the Gift Card is considered accepted and activated.
It is expressly understood that, even if the Gift Card is purchased as a gift for a third party, the 12 (twelve) month validity period of the Gift Card will begin from the receipt of the activation email with the CODE by the Customer or the Recipient, regardless of when the card is actually used.
11.3 How to Use the Gift Card
The Gift Card is sent electronically via email.
Once the email with the Gift Card is received, the activation CODE must be requested.
Upon receiving the activation email containing the Gift Card CODE, the card will be considered activated and will expire 12 months from the activation date.
Immediately after activation, the Gift Card can be used right away to purchase any product on the Site, except for a new Gift Card.
The Gift Card also covers shipping costs, if applicable, and any additional service purchases.
To use the Gift Card, the CODE must be entered in the Discount Voucher section, either in the Cart or on the order summary page.
If the total order amount, including shipping costs, exceeds the available credit on the Gift Card, the remaining amount must be paid by the Customer, or the Gift Card recipient, using one of the available payment methods on the Site to complete the order.
If the total order amount is less than the available credit on the Gift Card, the card will cover the order cost, with any remaining balance available for future purchases.
The Gift Card can be used for multiple purchases until the credited amount is exhausted, and always within its validity period.
Upon expiration, any remaining credit will not be refunded or available for new purchases.
Only one Gift Card can be used per order.
If a Discount Coupon is used, the Gift Card cannot be applied to the payment for that order.
The Customer, by accepting these Terms, acknowledges that knowledge of the Gift Card CODE allows it to be used by anyone for purchases on our Site.
The CODE is personal and must therefore be carefully kept and stored by the Customer or the Recipient if it’s a gift.
AryA will not be held responsible for the use of the Gift Card by third parties, whether known or unknown to the purchaser, for making purchases on our Site.
11.4 Right of Withdrawal
The purchasing Customer can exercise the right of withdrawal from the purchase contract of a Gift Card within 14 days from the receipt of the activation email.
The right of withdrawal can be used only if the Gift Card has not been used, even partially, for purchases on our Site.
To exercise this right, the Customer must send an email to servizioclienti@aryaitalianjewels.com, expressing their intention to withdraw and indicating the Gift Card order number.
AryA will verify the integrity of the Gift Card credit and will send a confirmation email of the withdrawal and the deactivation of the related CODE.
Within 14 days from the withdrawal request, AryA will refund the amount paid for the Gift Card using the same payment method used for the order payment. The order charge will be reversed accordingly.
If this is not possible, AryA will proceed with a bank transfer for the order amount. In this case, the Customer must promptly provide the necessary bank details for the transfer.
If the Customer requests a refund through a different payment method, any additional costs related to the refund through the alternative method will be entirely borne by the Customer.
In the event of withdrawal from the purchase of a Gift Card given to a third party, the Recipient will be notified by email about the deactivation of the Gift Card and the related CODE due to the withdrawal by the purchasing Customer.
If the right of withdrawal is exercised for the purchase of products paid for partially or entirely with a Gift Card, AryA will restore the Gift Card credit used by re-crediting the amount paid via the Gift Card. For the difference, the above-mentioned methods will be used.
In case of receipt of products not complying with orders or faulty, you are entitled to recovery without the expense of conformity by repair or replacement of the product. The customer, whether private consumer, may exercise this right if the defect becomes apparent within two years from delivery.
If the customer has purchased with VAT, the deadline for exercising the right is 1 year.
Arya assumes no liability for disruptions caused by force majeure or unforeseeable circumstances, even if employees from malfunctions and disruptions of the Internet, if it is unable to execute the order within the time stipulated in the contract.
The information relating to the Products provided through the Site are regularly updated. However, you can not guarantee the complete absence of errors of which Arya therefore can not be considered responsible.
Arya reserves the right to correct any errors, inaccuracies or omissions even after an order has been sent, or change or update information at any time without prior notice, without prejudice to the rights of the Customer under these General Terms and Conditions and of the Consumer Code.
It is therefore excluded any right of Customer to damages or approve a compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by lack of acceptance or avoidance, even partial, of an order.
Arya is not responsible for theft, tampering and damage of products during shipment and delivery of the same. Therefore we will not be accepted for redemption, compensation or replacement of products in the face of any of the aforementioned events.
In case of shipment insurance, to obtain a refund of the insured, the customer must apply directly to the courier in charge of the expedition.
The customer has the right to access the Website for consultation and of acquisition. Any other use, in particular commercial is not allowed, the site or its content. The integrity of the elements of this Website, whether audible or visual, and its technology used remain with Arya and are protected by intellectual property law.
The www.aryaitalianjewels.com website uses ‘cookies’. Cookies are electronic files that record information about the navigation of the customer on the site (pages consulted, date and time of visit, etc ..).
Browsing, you agree that Arya uses cookies to offer a personalized service to its customers.
The customer has, at all times, the ability to disable the creation of such files, logging into your Internet configuration menu. It is understood that this will prevent the customer to purchase online.
Any claims must be forwarded to Arya using the appropriate contact form directly accessible on the Website in INFO AND CONTACTS, or by e-mail at servizioclienti@aryaitalianjewels.com, or by calling Customer Service 3470695019 available Monday to Friday, from 10.00 to 19.00, excluding holidays.
Arya is committed to respond to all requests within a maximum of 7 working days.
The competent Court in the event of disputes in relations with consumers, which pursuant to art.66-bis Legislative Decree 206/2005 (Consumer Code) is invariably the Court of residence (or domicile) of the consumer.
With reference to Article 49 c.1 letter V of Legislative Decree 06/09/2005 n. 206 (Consumer Code), the customer can rely on the Joint Settlement Procedure. The procedure can be initiated if the consumer, after having submitted a complaint to the company within thirty days, has not been answered or has been answered not deemed satisfactory by him.
The customer who decides to use the Joint Settlement Procedure is obliged to forward the application to the address:
conciliazione@consorzionetcomm.it or number 02/87181126 Fax.
For more information, see: http://www.consorzionetcomm.it/Spazio_Consumatori/Conciliazione-Paritetica/La-ConciliazioneParitetica.kl
According to the European Regulation on the Protection of Personal Data (No. 679/2016), at any time, the data subject may exercise their rights with respect to the data controller, pursuant to Articles 15 to 22 of the GDPR, which are summarized below for your convenience:
These Terms and Conditions consist of the totality of the clauses that compose them. If One or more provisions of the present General Sales Conditions and considered invalid or declared tale Under the Act, the Regulations or a Continuation A decision by a court of competent jurisdiction, the other provisions will continue in full force and effectiveness.
These Conditions of Sale are subject to Italian law.
Any dispute which can not find amicable solution will be subject to the exclusive jurisdiction of the Court of the place of residence or domicile of the customer, if located in the State, if the customer is a consumer under the Consumer Code. In all other cases, the local jurisdiction is the only forum in Milan, any other competent court ruled.
In any case, you can optionally use the mediation procedures under Legislative Decree 28/2010, for the resolution of any disputes that arise in the interpretation and execution of these terms of sale by accessing the following website:https://webgate.ec.europa.eu/odr.
****
According to Article 1341 Civil Code, the Customer declares to have read and specifically accept the following clauses of these Conditions of Sale: 9 (shipping and delivery), 10 (transfer of risk), 13 (errors and limitations of liability).
© 2000 – 2024 Arya Italian Jewels – P.Iva IT03089940120 – All media are copyright protected.